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What is Venmo purchase protection?

Venmo’s Purchase Protection Program is designed to help both buyers and sellers manage their next steps when things don’t work out with an eligible purchase. If you’re the buyer, and what you bought isn't delivered, arrives broken, or is just plain wrong, let us know. Venmo Purchase Protection may be able to help make it right.

Does Venmo cover purchases tagged for goods or services?

Payments tagged as for goods or services will be eligible for coverage under Venmo’s Purchase Protection Program, meaning the buyer and seller may be covered if the transaction doesn’t go as expected.

Can Venmo refund a buyer?

For payments intentionally tagged as purchases by the sender, Venmo will not return the fee amount if you need to issue a refund. This means that you (as the seller) will need to cover the fee amount when refunding your buyer to ensure that they receive the full amount of their payment back. You can refund a buyer by making a new payment to them.

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Risk warning: Digital asset trading is an emerging industry with bright prospects, but it also comes with huge risks as it is a new market. The risk is especially high in leveraged trading since leverage magnifies profits and amplifies risks at the same time. Please make sure you have a thorough understanding of the industry, the leveraged trading models, and the rules of trading before opening a position. Additionally, we strongly recommend that you identify your risk tolerance and only accept the risks you are willing to take. All trading involves risks, so you must be cautious when entering the market.

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